Founded during the low-cost flying revolution, Touchpoint is a leading provider of scalable inflight software.

 
 

We have consistently provided a stable and reliable software product to support dispatch facilities, tarmac deliveries and finance departments for over a decade. Our DNA shares the values of the low-cost flying revolution with an ever expanding range of solutions for the wider industry.

 

 
 
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Design

Award winning passenger solutions start with the right design. Web based and integrated planning tools makes planning easy.

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Prepare

Detailed and accurate scheduling and instruction tools to plan highly efficient and organised supply chains.

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Fly

Focus your entire business on inflight needs with up to date requirements 24/7, shared via our cloud based web and mobile device platforms.

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Analyse

With detailed data and web reporting tools, provide stakeholders from finance to audit with the information to manage the reconcilation process.

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Flight Instructions

For our low cost airline customers through to full service international carriers, offering a customised passenger experience was critical to maintaining a low cost base. 

Touchpoint has integrated with reservation and sales platforms to transform flight data into a fully functional ordering system for airlines across multiple scheduling and reservation platforms. Utilised by complex supply chains, Touchpoint offers a seamless passenger requirement based service from kitchen to tarmac. 

 

Inventory Management

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Complex airline operations requires careful management of inventory to guarantee service quality and manage costs. Our inventory management solution is part of our integrated flight instruction and reconciliation systems.

With benefits from automated stock withdrawals based on galley plans, to stock takes and flight countdowns on mobile device, Touchpoint inventory management is a truly integrated solution. 

Retail

Quickly becoming an expectation of all passenger focused airlines, we have had retail software in our core DNA from when retail first flew.

Focused on capturing and recording data throughout the supply chain and retail process, our integrated and fully independent retail management solution is one of a kind. Partnering with us keeps retail profits with the program owner while enjoying a truly supplier agnostic retail service. 

 
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Benefits to the entire supply chain.

Share

Equip suppliers across your network with our software - delivering vital information to keep your suppliers humming.

Detailed & Accurate

Detailed and accurate airline instructions for every flight for all inflight service items - from short haul to long haul flying.

Control

Put your airline in the driver's seat from day one with Touchpoint. Enable your airline team to plan and instruct a controlled and transparent supply chain.

Transparency

Keeping track of a global network 24/7 isn't easy. But it will be. Know who did what and when. We’ll even let you know when something didn’t happen.

Flexibility

Touchpoint offers unparalleled levels of flexibility resulting in speed to market for our customers. Customise inflight experience with ease. Even change suppliers without any impact.

Ownership

A partnership between Touchpoint and your airline provides ownership to the airline. Touchpoint data and reporting belongs to the airline regardless of your suppliers.